Employee Benefits Broker Consultant

Old Mutual is seeking a dedicated and commercially astute individual to join its team in Nelspruit as an Employee Benefits Broker Consultant. This pivotal role acts as the crucial conduit between Old Mutual Corporate and its network of intermediary partners, with the primary responsibility of managing an assigned portfolio of brokers. The successful incumbent will be instrumental in driving sustainable growth, expanding market penetration, ensuring client retention, and achieving set sales targets through adept broker engagement, strategic business development, and comprehensive portfolio management.

The essence of this position lies in crafting and implementing effective intermediary strategies designed to solidify Old Mutual's market standing, deepen relationships with brokers, and encourage the broader adoption of Old Mutual Corporate solutions. You will operate as a trusted business partner, leveraging your product expertise to identify emerging growth opportunities and offering support to intermediaries as they strive to deliver exceptional value to their respective clients. A commercially driven mindset is paramount, enabling you to influence broker behaviour, navigate evolving market dynamics, spot viable business prospects, and consistently deliver measurable results through disciplined execution and robust relationship management.

Your core responsibilities will encompass a dynamic range of activities focused on business development, portfolio management, and relationship cultivation.

• **Business Development:** You will be tasked with actively marketing Old Mutual Corporate's extensive suite of products, services, and brand to intermediaries and their client bases. This involves identifying new business opportunities to widen market share and foster ongoing growth. A key part of your role will be to proactively assist intermediaries in expanding their Old Mutual business by pinpointing prospective clients and emerging opportunities. You'll also monitor market trends, competitor activities, and industry shifts to capitalise on opportunities and mitigate potential risks, all while ensuring the achievement of annual new business, growth, and retention targets.
• **Portfolio Management:** Developing and executing strategic account plans and business strategies for your intermediary portfolio is essential. You’ll conduct regular business reviews, tracking intermediary performance against agreed-upon objectives. Managing and servicing existing intermediary relationships and client portfolios efficiently will be a daily focus, as will identifying and capitalising on cross-selling and upselling opportunities. Ensuring consistent, high-quality service delivery across all brokers within your purview, driving business retention, and nurturing long-term client relationships are also critical. This includes analysing portfolio performance, implementing necessary corrective actions, and maintaining accurate pipeline management and reporting disciplines.
• **Relationship Management:** Building, nurturing, and strengthening relationships with contracted intermediaries and their key decision-makers will form the bedrock of this role. You will influence and support intermediaries in positioning and recommending Old Mutual Corporate solutions to their clients. Acting as the primary liaison between Old Mutual Corporate and your assigned intermediaries, you’ll gain a deep understanding of their business models, growth aspirations, and client needs to offer tailored, value-added solutions. Facilitating seamless collaboration between intermediaries and internal Old Mutual stakeholders ensures effective service delivery, and you’ll serve as the "voice" of the intermediary within Old Mutual, highlighting opportunities for product, service, and operational enhancements.

What They're Looking For

To excel in this role, you will need a specific blend of qualifications, experience, and key competencies.

Minimum Qualifications and Experience

• A qualification at NQF Level 6 or an equivalent standard is required.
• The RE5 qualification is preferred.
• A relevant Bachelor's Degree would be advantageous.
• You must be FAIS compliant.
• Holding a Certified Financial Planner (CFP®) designation would be a distinct benefit.
• A minimum of 1 to 3 years of experience in the financial services sector is necessary, specifically within employee benefits, retirement funds, group risk, intermediary sales, business development, or relationship management.
• Proven experience in managing broker, adviser, or client relationships is essential.
• A demonstrated history of successfully achieving sales and business development targets is a must.
• Fluency in both English and Afrikaans is a non-negotiable requirement for this position.

Key Competencies

You should possess strong business acumen, including skills in Business Development and Sales Management, Strategic Account Management, Portfolio and Relationship Management, and Commercial Acumen. A client-centric approach, awareness of market dynamics, and proficiency in Negotiation, Influencing, and Opportunity Identification are also vital.

Behaviourally, you need to be results-driven, with a strong sense of Accountability and Ownership. Excellent Communication, Relationship Building, Networking, Resilience, Adaptability, Planning, Organising, Problem-Solving, Decision-Making, Initiative, Proactivity, and Attention to Detail are crucial. Professionalism, Integrity, and a Customer Focus are expected.

In terms of self-leadership, you’ll need to demonstrate strong Execution Excellence, a Continuous Improvement Mindset, Change Agility, and effective Stakeholder Management.

Technically, you should have a solid understanding of Employee Benefits and Retirement Fund principles, as well as Group Risk product knowledge. Awareness of the Financial Services Industry and relevant regulatory frameworks (FAIS, TCF) is required. Proficiency in CRM and other pipeline management systems, along with strong Microsoft Office Suite skills and data analysis capabilities, is also necessary.

This dynamic role in Nelspruit offers an exciting opportunity to contribute to Old Mutual's growth within the vibrant South African financial services landscape. Successful candidates will find pathways to advanced relationship management and business development roles within the organisation.

Qualifications

• NQF Level 6 qualification or equivalent.
• RE5 Qualification (preferred).
• Relevant Bachelor's Degree (preferred).
• FAIS compliant.
• Certified Financial Planner (CFP®) designation would be advantageous.

Experience

• Minimum of 1-3 years' experience in financial services, employee benefits, retirement funds, group risk, intermediary sales, business development, or relationship management.
• Proven experience in managing intermediary, broker, adviser, or client relationships.
• Demonstrated track record of achieving sales and business development targets.

Language Requirements

• Fluent in both English and Afrikaans (Non-Negotiable).

COMPETENCIES REQUIRED:

Business Competencies

• Business Development and Sales Management
• Strategic Account Management
• Portfolio and Relationship Management
• Client-Centricity
• Commercial Acumen
• Market and Industry Awareness
• Negotiation and Influencing Skills
• Opportunity Identification and Conversion
• Pipeline and Performance Management
• Presentation and Facilitation Skills

Behavioral Competencies

• Results Driven
• Accountability and Ownership
• Excellent Communication Skills
• Relationship Building
• Networking and Collaboration
• Resilience and Adaptability
• Planning and Organising
• Problem Solving and Decision Making
• Initiative and Proactivity
• Attention to Detail
• Professionalism and Integrity
• Customer Focus

Leadership Competencies

• Self-Leadership
• Performance Management
• Execution Excellence
• Continuous Improvement Mindset
• Change Agility
• Stakeholder Management
• Team Collaboration and Support

Technical Competencies

• Employee Benefits and Retirement Fund Knowledge
• Group Risk Product Knowledge
• Financial Services Industry Knowledge
• Regulatory and Compliance Awareness (FAIS, TCF and related legislation)
• CRM and Pipeline Management Systems
• Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Data Analysis and Business Reporting Skills

Old Mutual Success Profile

• Delivers Results
• Drives Growth
• Builds Strong Relationships
• Demonstrates Customer Obsession
• Collaborates Across Boundaries
• Acts with Integrity and Accountability
• Embraces Innovation and Continuous Improvement

 

Skills

Competencies

Action Oriented

Builds Networks

Business Insight

Communicates Effectively

Customer Focus

Directs Work

Drives Results

Instills Trust

Education

NQF Level 6 - Diploma, Advance or Occupational Certificate or equivalent

Closing Date

15 July 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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