Analyst, Experience, Talent Acquisition - Corporate & Investment Banking

About the Opportunity

Liberty is seeking a skilled Talent Acquisition Experience Analyst to join their team in Johannesburg. This role is pivotal in ensuring the seamless and efficient functioning of the talent acquisition process, specifically within their Corporate & Investment Banking division. The successful candidate will be instrumental in elevating the hiring experience for all stakeholders, leveraging technology, and providing critical data-driven insights to optimise recruitment strategies. This position offers a fantastic opportunity for a professional with a flair for both human interaction and data analysis to contribute to a leading financial services group.

The primary objective of this role is to drive operational excellence within Talent Acquisition. This involves a multi-faceted approach, encompassing:

• **Enhancing Stakeholder Experience:** Focusing on delivering a positive and efficient hiring journey for candidates, hiring managers, and other internal stakeholders.
• **Digital Tool Optimisation:** Proactively utilising and promoting digital recruitment tools to streamline processes and improve efficiency.
• **Data and Insights Provision:** Generating and interpreting talent acquisition data to provide actionable insights that inform strategic decisions and process improvements.
• **Process Adherence:** Ensuring all talent acquisition activities align with established policies and procedures.
• **Problem Solving:** Identifying and addressing operational challenges within the recruitment lifecycle.
• **Collaboration:** Working effectively within the talent acquisition team and with broader People & Culture (P&C) colleagues.

Key responsibilities will include:

• Analysing talent acquisition metrics to identify trends and areas for improvement.
• Developing and maintaining comprehensive documentation related to TA processes.
• Supporting the implementation and adoption of new recruitment technologies.
• Engaging with various internal teams to ensure a consistent and positive experience.
• Contributing to the continuous improvement of the entire talent acquisition value chain.

What They're Looking For

Liberty is seeking a candidate with a robust background in talent acquisition, coupled with strong analytical and interpersonal abilities.

Essential qualifications and experience include:

• A First Degree, ideally within Social Sciences or a related field.
• 3-4 years of demonstrated work experience specifically within the Talent Acquisition or People & Culture domain.
• Proven expertise in managing relationships with various talent acquisition stakeholders.
• Experience in integrating and leveraging talent acquisition data.
• A comprehensive understanding of the entire talent acquisition value chain.

Beyond specific experience, the ideal candidate will also exhibit a suite of behavioural and technical competencies:

• **Behavioural:**
• Clear and articulate communication skills.
• Meticulous attention to detail and strong fact-checking abilities.
• A disciplined approach to documenting information and following procedures.
• Excellent interpersonal skills for interacting with diverse groups.
• Proficiency in interpreting complex data sets.
• Strong organisational skills for managing multiple tasks efficiently.
• A results-oriented mindset focused on producing high-quality output.
• The ability to provide meaningful insights from data.
• A proactive attitude for taking initiative and action.
• A collaborative team player.
• A commitment to upholding high standards in all work.
• **Technical:**
• Familiarity with automation concepts within HR or recruitment.
• A strong aptitude for "insight storytelling" – presenting data in a compelling and understandable manner.
• Knowledge of People & Culture policies and procedures.
• Understanding of P&C operations and process improvement methodologies.
• Experience in recruitment research.

This type of "Experience Analyst" role within talent acquisition is becoming increasingly vital in the South African job market, especially within large organisations in the financial services sector. It typically commands a competitive salary, reflecting the blend of data analysis, technical acumen, and stakeholder management required. Successful professionals in this field often find growth opportunities into more senior TA specialisation roles, HR analytics, or broader People & Culture strategy and operations positions.

Type of Qualification: First Degree
Field of Study: Social Sciences

Experience Required
Talent Acquisition
People & Culture
3-4 years
Demonstrated workplace experience within the area of specialisation. Proven experience in TA stakeholder management and data integration. Experience throughout the entire TA value chain