Data Capture Administrator (3 Months Contract)

An opportunity has arisen at Old Mutual for a diligent Data Capture Administrator to contribute to a vital client file remediation and digitisation initiative. This role is offered on a fixed-term contract basis for a period of three months, providing a focused contribution to a significant project within the organisation. The core purpose of this position is to meticulously review and process physical client files, ensuring that all pertinent information is accurately transcribed and uploaded into the designated digital system. This will involve maintaining high standards of accuracy and quality while handling substantial volumes of documentation.

The successful candidate will be instrumental in transforming historical client records into a modern, accessible digital format. This is a hands-on role that demands a high degree of precision and a systematic approach to tasks. The individual appointed will work from Old Mutual's offices located in Riverlands, Cape Town.

About the Role

This contract position is central to Old Mutual's efforts to enhance its client record management. The Data Capture Administrator will be tasked with the physical handling and processing of client files, a critical step in ensuring data integrity and accessibility for future use. The work involves a significant amount of detail-oriented administration, directly impacting the efficiency and reliability of Old Mutual's client information systems. The role is designed for individuals who thrive in structured environments and can consistently deliver accurate results under defined project timelines.

The day-to-day responsibilities of the Data Capture Administrator will encompass a range of essential tasks focused on the digitisation and verification of client data. Key duties include:

• **File Preparation and Data Entry:** Reviewing, sorting, and preparing physical client files for the scanning and capture process. This involves ensuring files are in order and ready for digitisation.
• **Information Capture:** Accurately capturing client details and relevant documentation into Old Mutual's designated electronic system.
• **Indexing and Categorisation:** Uploading and meticulously indexing digitised documents according to established standards, ensuring they are easily retrievable.
• **Verification and Quality Assurance:** Cross-referencing captured information against source documents to guarantee completeness, accuracy, and alignment. Performing quality checks to uphold the highest data integrity standards.
• **Problem Identification and Escalation:** Identifying any missing, incomplete, or illegible documentation, and escalating these issues for resolution.
• **Data Security and Confidentiality:** Maintaining strict confidentiality and security protocols for all client information handled throughout the project.
• **Physical File Management:** Ensuring the proper handling, tracking, and secure storage of physical files during the entire capture process.
• **Productivity and Reporting:** Meeting established productivity and quality targets for data capture activities, and providing regular progress updates and reports to the project team.
• **Project Support:** Assisting the broader project team with various administrative tasks related to the file remediation and migration exercise.

What They're Looking For

To excel in this role, candidates will need a strong administrative foundation coupled with an exceptional eye for detail and a proactive approach to their work. The ideal candidate will possess the following qualifications, skills, and attributes:

• **Education:** A Grade 12 certificate (NQF Level 4) or equivalent is required.
• **Experience:** A minimum of 2 to 5 years of experience in a data capturing, document management, or general administrative role is essential. Prior experience working with large volumes of documents and records, and specifically with capturing information into electronic systems, is highly valued.
• **Technical Proficiency:** Strong computer literacy, with a good working knowledge of Microsoft Office Suite. Familiarity with performing quality assurance checks on captured data is also a significant advantage. Experience in a regulated or financial services environment would be beneficial.
• **Key Skills:** High-volume data capturing capabilities, robust document management skills, and excellent attention to detail and accuracy. The ability to maintain quality standards while performing repetitive tasks is crucial. Good organisational and filing skills, along with the capacity to meet deadlines and productivity targets, are also important.
• **Behavioural Attributes:** Exceptional attention to detail, strong concentration and focus, and a high degree of accuracy consciousness are paramount. Candidates should be reliable, dependable, and possess a strong work ethic. The ability to work independently with minimal supervision, coupled with effective organisational and time management skills, is expected. Handling confidential information discreetly and a results-driven, deadline-oriented mindset are also key.

This role presents a valuable opportunity for individuals in Cape Town looking to gain experience within a well-established financial services organisation. While the contract duration is three months, it offers exposure to significant project work. Data capture roles in South Africa can range in remuneration depending on the complexity of the data and the employer, but often provide a good starting point for administrative careers. Employers typically include financial institutions, insurance companies, and large corporate entities undertaking significant data management projects.

Qualifications, Skills and Experience:

Qualifications

• Matric
• Administration

Experience:

• 2-5 years' experience in a data capturing, document management or administrative role.
• Experience working with large volumes of documents and records.
• Experience capturing information onto electronic systems.
• Strong computer literacy, including Microsoft Office.
• Experience performing quality assurance checks on captured information.
• Experience working in a regulated or financial services environment will be advantageous.

 

Technical Skills

• High-volume data capturing.
• Strong document management skills.
• Excellent attention to detail and accuracy.
• Ability to work with repetitive tasks while maintaining quality standards.
• Good organisational and filing skills.
• Ability to meet deadlines and productivity targets.

 

Key behavioural skills and attributes that would make a candidate successful in this role:

• Exceptional attention to detail.
• Strong concentration and focus.
• High levels of accuracy and quality consciousness.
• Reliable and dependable.
• Strong work ethic.
• Ability to work independently with minimal supervision.
• Good organisational and time management skills.
• Ability to handle confidential information.
• Results and deadline driven.

 

 

Follows standardised processes and provides administrative support in line with normal business functioning. Delivers on daily production standards and adheres to service and quality standards. Provides an indirect service to customers and intermediates. Responds to immediate requirements within procedure. Uses standard administrative techniques to co ordinate own work. Product and process knowledge in different areas may differ but basic skills remain the same. Moderate (intermediate) to high level of technical knowledge. Partially multi skilled across product and process relevant to the business area.

Skills

Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling

Competencies

Collaborates

Communicates Effectively

Drives Results

Ensures Accountability

Plans and Aligns

Tech Savvy

Education

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent (Required)

Closing Date

02 October 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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