Administration Specialist, Reconciliations Trustee Services ISO

Liberty is currently seeking a meticulous and process-driven Administration Specialist to join their Trustee Services division in Cape Town. This role sits at the heart of the organisation’s financial operations, focusing on the rigorous management of fund reconciliations. The position is ideal for a finance professional who thrives in a high-compliance environment and is committed to delivering accurate, timely financial reporting within the Collective Investment Schemes (CIS) landscape.

About the role

In this capacity, you will be responsible for the end-to-end reconciliation of an assigned portfolio of funds. The core objective is to maintain impeccable records and ensure that all financial data aligns with internal and external standards. You will operate under strict Service Level Agreements (SLAs), meaning that your ability to manage time effectively and prioritise tasks is essential to meeting client expectations and organisational deadlines.

As part of the broader financial services team, you will be expected to work collaboratively with internal stakeholders and external clients alike. This role is not just about crunching numbers; it requires a proactive approach to exception handling, where you will identify discrepancies, investigate the root causes, and implement solutions to ensure the integrity of the funds.

Your daily responsibilities will revolve around the technical aspects of fund accounting and the maintenance of operational standards. You will be expected to:

• Execute comprehensive reconciliations for a specific portfolio of funds, ensuring 100% accuracy in output.
• Manage client queries professionally, serving as a point of contact for information gathering and issue resolution.
• Navigate financial systems to perform daily tasks, ensuring that all processes comply with industry-specific procedures.
• Identify and escalate exceptions or anomalies within the data promptly to prevent operational delays.
• Collaborate with team members to streamline workflows and uphold the high service standards expected by the bank’s diverse client base.

What they're looking for

Liberty is looking for a candidate who possesses a solid foundation in finance, combined with practical experience in a back-office environment. You should have a strong grasp of financial instruments and the regulatory frameworks governing the South African financial services sector.

Key requirements include:

• A matric certificate, with a Diploma or Degree in Finance or Accounting being a distinct advantage.
• At least 1 to 2 years of experience specifically in reconciliations or operations within the financial services or asset management industry.
• Hands-on experience with CIS banking operations and fund accounting systems.
• Strong communication skills, specifically in building relationships and resolving client queries.
• A methodical mindset, with demonstrated competencies in interpreting data, examining information, and working effectively within a team structure.

For applicants in South Africa, this role represents a strong stepping stone within the financial services sector. Administration Specialists focusing on reconciliations typically find themselves on a clear career trajectory toward roles in senior fund accounting, operations management, or compliance. Salaries for this level of expertise in Cape Town usually reflect the high-pressure, high-responsibility nature of the financial sector, often coupled with standard corporate benefits such as medical aid, retirement fund contributions, and performance-based incentives. Given the emphasis on regulatory frameworks and CIS knowledge, this role is highly valued by banks and asset managers across the country.

Matric, Diploma or Degree Finance and Accounting

Experience Required
Reconciliations
Operations

• 1-2 years Basic knowledge of financial instruments, and relevant experience within the CIS (Collective investment schemes) banking operations industry
• 1-2 years Previous back office experience working within a financial services industry, or asset manager
• 1-2 years Previous experience in building relationships and engaging with clients to gather required information, documentation and resolve queries.
• 1-2 years Relevant reconciliations knowledge and experience, with a understanding of fund accounting and reconciliations systems, processes and procedures to perform reconciliations.

Behavioural Competencies:

• Adopting Practical Approaches
• Checking Things
• Embracing Change
• Examining Information
• Following Procedures
• Interpreting Data
• Making Decisions
• Managing Tasks
• Meeting Timescales
• Producing Output
• Team Working
• Upholding Standards

Technical Competencies:

• Exception Handling
• Financial Industry Regulatory Framework
• Industry Knowledge