Senior Sales Engineer - MENA

Sardine, a pioneer in the agentic risk platform space, is looking for a seasoned Senior Sales Engineer to spearhead their growth across the MENA region. This is a high-impact, remote-based position suited for a technical expert who thrives at the intersection of complex financial technology and high-stakes sales environments. If you have a passion for deconstructing sophisticated fraud patterns and translating them into robust, automated security solutions, this role offers a platform to influence the future of financial crime prevention.

About the role

In this capacity, you will operate as a pivotal technical partner to the sales department, bridging the gap between prospective clients’ operational needs and Sardine’s advanced risk-fighting technology. You won’t just be demonstrating software; you will be acting as a trusted advisor, helping global organisations navigate the evolving landscape of AI-driven fraud and compliance.

Your work will be instrumental in the pre-sales cycle, where you will provide the technical authority required to win over skeptical security teams and decision-makers. Because Sardine is at the forefront of preventing financial crime for household names like Intuit and Checkout.com, you will be expected to maintain a deep, nuanced understanding of global regulatory standards and the technical nuances of risk management.

What you’ll do

You will be expected to own the technical sales narrative, ensuring that every prospect understands exactly how the platform secures their infrastructure. Your daily responsibilities will include:

• **Consultative Demonstrations:** Designing and delivering bespoke product walkthroughs that specifically address a client’s unique compliance or fraud-related pain points.
• **Security Advocacy:** Engaging directly with client security teams to articulate Sardine’s security posture and navigate technical reviews with confidence.
• **Bid Management:** Managing the technical component of the sales process, including the completion of detailed RFPs and the creation of comprehensive solution architectures.
• **Product Feedback Loop:** Acting as a bridge between the front lines of the market and internal product development teams, helping to shape the roadmap based on real-world client requirements.
• **Process Improvement:** Collaborating with fellow engineers to refine internal workflows, ensuring the team remains agile and efficient.

What they’re looking for

Sardine is looking for a candidate who brings more than seven years of experience in a solutions or sales engineering capacity. Given the nature of the platform, a background in the risk, fraud, or anti-money laundering (AML) domain is essentially a prerequisite for success.

Technically, you should be comfortable working with APIs and possess a solid grasp of JSON. Proficiency in at least one modern programming language—such as Python, JavaScript, Ruby, Go, or Java—is required, as you may be called upon to build internal tools or prototype solutions.

Beyond the technical requirements, the firm is seeking someone with:

• Exceptional communication skills, with the ability to simplify complex, highly technical concepts for stakeholders at all levels of an organisation.
• A proven track record of thriving in a fast-paced, remote-first environment.
• An analytical mindset, capable of diagnosing systemic issues and architecting long-term solutions.

For a South African professional, this is an excellent opportunity to engage with international fintech markets while working remotely. Senior Sales Engineering roles in the SaaS and cybersecurity space often command highly competitive compensation packages, typically reflecting international standards for remote senior roles. In the local market, professionals in this niche often follow a path toward Solution Architecture, Technical Sales Management, or even Pre-Sales Director roles. If you have the technical depth and a client-facing background in fintech, this role provides an ideal environment to scale your career globally.

• 7+ years prior experience as a Sales Engineer, System Engineer, Solutions Engineer, or similar roles
• Prior experience in similar roles within the Risk, Fraud, or Compliance domain
• Experience with APIs, a strong understanding of JSON, and proficiency in one or more of the following languages: Python, JavaScript, Ruby, Go, or Java. Bonus points for knowledge of web development principles and/or the ability to build internal tools using one of these languages.
• Strong analytical skills: you can dig into the technical details of a problem and turn it into a proposed solution
• Ability to thrive in a fast-paced remote environment working with global clients
• Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas.