Lead, People Insights, People & Culture, Corporate & Investment Banking

This role at Liberty's Corporate & Investment Banking (CIB) division offers a unique opportunity to blend people analytics with strategic business decision-making. It’s designed for a seasoned professional who can navigate the complexities of data to provide actionable insights that shape the future of the workforce within this high-impact sector. You’ll be positioned at the nexus of business strategy, data science, and digital innovation, directly collaborating with CIB's People & Culture leadership. Your expertise will be crucial in guiding critical decisions related to the organisation's most valuable asset: its people.

About the Role

The core of this position is to act as a strategic advisor, leveraging a deep understanding of workforce analytics to inform and influence key business and people strategies. You will be instrumental in translating complex organisational challenges into data-driven questions, developing hypotheses, and ultimately providing clear, compelling insights and recommendations. This is not about generating standard reports; it's about proactively identifying trends, risks, and opportunities within the workforce, and articulating these in a way that empowers senior leaders to make faster, more confident decisions. You will champion a culture of evidence-based decision-making, ensuring that people strategies are grounded in robust data and insights.

This position also involves fostering a broader community of practice. You will be expected to share your expertise, best practices, and insights, contributing to the overall enhancement of data literacy and analytical capability across the organisation.

Your responsibilities will encompass a broad spectrum of analytical and advisory functions, including but not limited to:

• Providing trusted advisory services to the CIB People & Culture leadership team, directly supporting the development and execution of people strategies.
• Translating intricate business priorities into data-driven inquiries, generating actionable insights, and formulating strategic recommendations.
• Identifying emerging workforce trends, potential risks, and untapped opportunities, and synthesizing these into coherent narratives and practical intervention plans.
• Developing decision-ready insights that surpass routine reporting, thereby enabling strategic business choices and influencing senior stakeholders through compelling data storytelling.
• Integrating diverse data domains to create a holistic view of the workforce and its impact on business outcomes.
• Championing the adoption of evidence-based decision-making processes throughout the CIB division.
• Contributing actively to a wider professional network, disseminating best practices, and elevating analytical competencies organisation-wide.

What They're Looking For

To be successful in this role, candidates will need a strong blend of behavioural and technical competencies, alongside extensive experience. Essential qualifications include a relevant degree in Business Commerce, Information Technology, Data Science, or a closely related field.

**Experience and Expertise:**

• A minimum of 8-10 years demonstrating deep expertise in workforce analytics is required.
• A proven track record of translating complex data sets into strategic insights and actionable recommendations.
• Established experience in applying problem-framing and hypothesis-driven thinking to address complex organisational issues.
• A demonstrated ability to influence senior stakeholders effectively through persuasive data storytelling and advisory skills.
• Experience in integrating multiple data sources to derive comprehensive workforce and business insights.
• A history of enabling leaders to make faster, more confident decisions regarding their teams and workforce strategies.

**Key Competencies:**

• **Behavioural:** Adopting Practical Approaches, Articulating Information, Challenging Ideas, Developing Strategies, Directing People, Embracing Change, Examining Information, Generating Ideas, Interacting with People, Providing Insights, Pursuing Goals, Taking Action.
• **Technical:** Strong IT Knowledge, IT Strategy & Planning, and IT Systems understanding.

In South Africa, roles focused on people analytics and insights at this senior level typically command competitive salaries, reflecting the specialised skills and strategic impact required. Employers often include major financial institutions, large corporations, and consulting firms. The career progression from such a position can lead into broader HR leadership roles, Head of People Analytics, or strategic advisory positions within organisations.

Minimum qualifications
Degree in Business Commerce / Information Technology / Data Science or relevant equivalent

Experience required

• Minimum 8 - 10 years demonstrated deep expertise in workforce analytics and translating data into strategic insights.
• Established track record in applying strong problem-framing and hypothesis-driven thinking to complex organisational challenges.
• Influences senior stakeholders through compelling data storytelling and advisory capability.
• Integrates multiple data domains to derive holistic workforce and business insights.
• Act as a trusted advisor to CIB People & Culture leadership, supporting people strategy through evidence-based insights.
• Demonstrated experience in translating complex business priorities into data-driven questions, insights and recommendations.
• Track record of enabling leaders to make faster, higher-confidence workforce decisions.
• Identify trends, risks, and opportunities – translating them into clear narratives and actionable interventions.
• Proven ability to develop decision-ready insights, moving beyond standard reporting to enable strategic business decisions.
• Serve as a champion of evidence-based decision-making.
• Pro-actively contribute to a broader community of practice, sharing best practices and advancing capability across the organisation.