Senior Manager, Solutions Engineering

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

• Set the cadence of the team’s communication, collaboration, and culture.
• Coach SE colleagues in Switzerland to excel across the sales and technical disciplines necessary to support a successful team.
• Work closely with Enterprise prospects and customers to improve your team’s technical expertise.
• Oversee hiring, on-boarding, enablement, and technical pre-sales performance of Solutions Engineers.
• Coordinate the team’s resources for greatest customer impact and engage correct resources when needed.
• Collaborate with cross-functional teams at Cloudflare from Sales to Product, Engineering, and Customer Support.

• Minimum of 3 years in a prior leadership role, with a minimum of 10 years related industry experience.
• Demonstrable experience in coaching, leadership skills, or team management.
• Experience in resolving escalations and management-related scenarios.
• Proven track record partnering with account executives and customer success teams.
• Knowledge of the enterprise market in Switzerland.