Sales Dealership Advisor

OUTsurance, a prominent player in the South African insurance landscape, is seeking a driven Sales Dealership Advisor to join their team in Centurion, Gauteng. This role is crucial for driving sales, enhancing customer engagement, and contributing to the company's ongoing success in providing innovative and human-centric insurance solutions. If you are a results-oriented individual with a passion for sales and delivering exceptional service, this opportunity within a dynamic and forward-thinking organisation might be the perfect fit for you.

About the Role

The Sales Dealership Advisor will play an integral part in OUTsurance's sales efforts, primarily focusing on converting leads into sales and ensuring a positive customer journey. This position requires a proactive approach to client interaction, aiming to not only meet but exceed sales targets. You will be at the forefront of engaging potential clients, informing them about the benefits of OUTsurance's products, and guiding them towards making informed purchasing decisions. A key aspect of the role involves maintaining a deep understanding of the product offerings to provide accurate and valuable information to prospective customers.

Success in this role hinges on your ability to effectively communicate, persuade, and ultimately close sales, all while adhering to the company's stringent quality standards. You will be responsible for managing client interactions, which will predominantly take place telephonically, ensuring every conversation is professional, polite, and efficient. Furthermore, you will be expected to contribute to the broader team objectives, demonstrating a strong sense of accountability for your individual sales results and the overall success of the organisation.

As a Sales Dealership Advisor at OUTsurance, your responsibilities will encompass a range of crucial sales and customer service functions. You will be tasked with:

• Converting incoming leads and generated quotes into successful sales, meeting established quantity and quality benchmarks.
• Maintaining regular communication with OUTsurance's Dealership account managers to ensure alignment and collaboration.
• Engaging directly with potential customers to offer guidance, highlight relevant products, and assist them in making their purchasing decisions.
• Contacting potential OUTsurance clients telephonically to generate interest in signing up for services by clearly articulating the advantages of the company's products, all while upholding quality measures.
• Developing and maintaining in-depth knowledge of OUTsurance's products and services to provide accurate and comprehensive information to clients.
• Employing persuasive sales techniques where appropriate to effectively close deals.
• Handling all incoming customer calls and emails in a polite, professional, and timely manner.
• Working diligently towards achieving individual sales targets and contributing to the collective objectives of the sales team.
• Acting as a proactive team player, participating in activities that support the overall goals and success of the organisation.

What They're Looking For

OUTsurance is seeking candidates who not only possess the necessary skills and experience but also embody the organisation's core values. Ideal candidates will demonstrate a commitment to awesome service, passion, honesty, and a human-centric approach.

The essential requirements for this position include:

• Previous experience within a call centre environment, specifically in a telesales capacity.
• Proficiency in using computer systems and software.
• A Grade 12 (Matric) certificate is a prerequisite.
• The ability to thrive in a demanding, fast-paced environment that requires quick turnarounds.
• A strong sales orientation, with a clear focus on driving results.
• Excellent attention to detail and a commitment to maintaining high-quality standards.
• A results-oriented mindset, with the ability to meet deadlines consistently.
• Demonstrated initiative, tenacity, and a proactive work ethic.
• Enthusiasm and passion for the role and the organisation.
• Effective planning and organisational skills for managing work efficiently.
• A strong capacity to work collaboratively as part of a team.
• Adaptability to changing circumstances and client needs.
• Integrity and a high degree of ethical conduct.
• The ability to manage stress effectively and maintain performance under pressure.
• Strong interpersonal and communication skills.

While not mandatory, the following qualifications and experience will be considered advantageous:

• Relevant tertiary qualifications or a specific call centre qualification.
• Previous experience within the short-term insurance industry.
• Completion of FAIS Regulatory Exams (RE or full qualification, depending on previous advisory roles).
• Two years of experience in the insurance industry.

OUTsurance is an equal opportunity employer, committed to fostering an inclusive and diverse workplace. They actively encourage applications from individuals belonging to designated groups, including persons with disabilities, in line with their Employment Equity goals.

In South Africa, roles like this, focused on telesales within the financial services sector, can offer a competitive commission structure on top of a basic salary, often ranging from R10,000 to R18,000 per month depending on experience and performance. Major insurers and financial institutions are common employers for such positions. Career progression can lead to senior sales roles, team leadership, or specialised advisory positions.

• Matric
• Candidates must have completed FAIS Regulatory Exams (RE or full qualification depending on previous advice giving roles)
• 2 years insurance experinece - adventageous.