Group Head of Membership & Loyalty (TakealotMORE)

The Group Head of TakealotMORE is responsible for defining and driving the strategic vision, growth, and operational efficiency of TakealotMORE, the subscription loyalty program for the Takealot Group. The role ensures the successful alignment of loyalty initiatives with the broader customer, marketing, and business strategies, leveraging data and insights to enhance customer experience, value delivery, and program sustainability.

• Develop and execute the TakealotMORE strategy, aligning with the Group’s customer-centric objectives.
• Define initiatives to drive subscription growth, improving member retention rates and cross-platform engagement.
• Lead brand and marketing strategies unique to TakealotMORE.
• Collaborate with Product and Engineering teams to enhance user experience.
• Own and manage the Profit & Loss (P&L) of TakealotMORE.
• Oversee the evolution of the loyalty program, incorporating emerging technologies.

• Bachelor's degree in Business, Marketing, or a related field.
• 7 - 10 years of commercial experience.
• Experience presenting to senior managers and the C-suite.
• Track record of P&L management.