Relationship Executive - Small Business (FAIS)

We are looking for a high-performing Relationship Executive: Small Business (FAIS) to grow and manage a portfolio of Small Business clients with low to medium complexity commercial banking needs. The role focuses on new client acquisition, portfolio growth, and delivering an exceptional client experience in line with the Small Business Client Value Proposition (CVP).

• Grow and optimise a portfolio of Small Business clients through new business origination and cross-selling.
• Build strong, trusted client relationships and serve as the client’s main contact for all business banking needs.
• Drive portfolio profitability while meeting sales, growth, and retention targets.
• Take ownership of end-to-end client solutioning, coordinating cross-functional teams including credit, product, and service stakeholders.
• Manage portfolio risk by ensuring compliance with regulatory and credit requirements (including FICA and NCA).
• Analyse financial statements and make sound credit recommendations.
• Deliver a consistently high standard of service aligned to the Small Business CVP.

• 3+ years’ experience as a Business Banking Relationship Manager with a proven record of high sales performance managing a portfolio of 150+ clients.
• 4+ years’ experience in a client-facing, target-driven financial services role (banking preferred).
• Strong understanding of SME/commercial banking, credit processes, and financial analysis.
• Excellent communication, negotiation, and stakeholder management skills.
• Highly resilient, self-driven, and able to perform under pressure.
• Strong accountability for personal performance and continuous development.
• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)