Buildings Assessing Internship

OUTsurance, a prominent South African insurance provider with a 28-year track record of innovation and human-centred service, is offering a valuable 12-month internship opportunity within its Claims department. This programme is designed to provide aspiring professionals with practical, hands-on experience in the crucial field of Buildings Assessing. The company is searching for a driven and meticulous individual eager to contribute to the daily operations of the Buildings Assessing team, gaining essential skills and insights into the insurance claims process.

About the Role

This internship is more than just a placement; it's a structured work-based learning experience aimed at equipping unemployed graduates with tangible skills and industry knowledge. As part of the Buildings Assessing team, the intern will play a supportive role, assisting with a range of day-to-day activities. The focus is on providing an immersive environment where learning and development are paramount. The successful candidate will enter into a fixed-term internship agreement, receiving a stipend for their contribution over the 12-month period. This is an excellent stepping stone for anyone looking to launch a career in the insurance sector, particularly within claims management and property assessment.

The intern will be actively involved in supporting the Buildings Assessing team's workflow. Key responsibilities will include:

• **Liaising with Management:** Communicating with management regarding the allocation of claims to assessors.
• **Appointment Tracking:** Maintaining accurate records of assessor appointments and schedules.
• **Reporting:** Running essential reports to monitor team performance and claim progress.
• **Payment Processing:** Reconciling and processing payments to service providers, ensuring accuracy and adherence to financial procedures.
• **General Administrative Support:** Assisting with various administrative tasks that keep the department running efficiently.

What They're Looking For

OUTsurance is seeking candidates who not only possess the necessary qualifications but also embody the company's core values. A passion for delivering exceptional service, even within a deadline-driven environment, is essential. The ideal candidate will demonstrate strong organisational skills, self-discipline, and a proactive, motivated approach to their work.

**Key requirements and competencies include:**

• **Educational Background:** A minimum of a Grade 12 (Matric) qualification is required. A degree in Administration or an equivalent qualification is preferred.
• **Customer Focus:** A genuine orientation towards providing excellent customer service.
• **Communication Skills:** Proficient verbal and written communication abilities.
• **Interpersonal Skills:** The capacity to build and maintain positive working relationships.
• **Technical Proficiency:** Good computer literacy, particularly with MS Office Suite.
• **Organisational Abilities:** Strong organisational skills, self-discipline, and self-motivation.
• **Performance Orientation:** A deadline and results-oriented mindset.
• **Attention to Detail:** Meticulousness in all tasks undertaken.
• **Accountability:** A willingness to take ownership and responsibility for their work.
• **Administrative Excellence:** Strong administration skills.

**Eligibility Criteria for the INSETA Internship Programme:**

• Must be a South African citizen.
• Must not have previously participated in an INSETA internship programme.
• Must be between the ages of 18 and 35.
• Must have been unemployed for at least the last two months.

OUTsurance is committed to Employment Equity and will prioritise candidates from designated groups who meet the job requirements. Alignment with OUTsurance's values – Awesome Service, Dynamic, Honest, Human, Passionate, and Recognition – will be considered.

This internship provides a fantastic opportunity to gain practical experience in a dynamic and reputable organisation. While specific stipends can vary, internships of this nature in South Africa often provide a foundational income, allowing individuals to build their professional profile. Successful completion could lead to further opportunities within OUTsurance or the broader insurance industry, where roles in claims management, assessing, and administration are consistently in demand.

Qualifications

• Matric is a minimum requirement
• Degree in Administration or equivalent

Responsibilities

• Liaising with Management regarding Assessor Claim allocations
• Keeping track of Assessor appointments
• Running Reports
• Reconciling and processing payment to service providers