MFC Area Manager (Durban)

Old Mutual, a prominent financial services group deeply invested in the African continent's growth, is seeking an experienced and driven individual to fill the crucial role of MFC Area Manager in Durban. This position offers a significant opportunity to shape sales strategies, foster client relationships, and contribute to the company's overarching mission of helping Africans achieve their financial aspirations. The company fosters a culture that celebrates diverse talent and believes in the boundless potential of the African opportunity.

About the Role

The MFC Area Manager will be instrumental in driving sales operations and optimising the support provided to the sales team. This leadership role demands a strategic mindset, focusing on the implementation and execution of sales strategies designed to maximise operational efficiency and effectiveness. The successful candidate will be responsible for ensuring that the sales force is equipped with the necessary resources and direction to achieve ambitious business goals and to provide exceptional service to clients. This involves not only overseeing day-to-day operations but also contributing to the broader organisational vision and values.

The responsibilities of the MFC Area Manager are multifaceted, encompassing strategic planning, sales leadership, and client relationship management. Key duties include:

• **Strategic Direction and Leadership:** Communicating the sales function's strategy and its alignment with Old Mutual's mission, vision, and values. Motivating the team to achieve extraordinary results and contribute to the company's business objectives.
• **Sales Opportunity Development:** Cultivating a personal network of senior managers within the relevant business sectors and engaging with advisory and regulatory bodies. Representing Old Mutual at significant industry events to gather market intelligence, promote the organisation, and enhance its reputation.
• **Customer Proposition Sales:** Leading cross-functional teams to develop and present complex, high-value tailored product and service solutions to meet customer strategic goals. Negotiating agreements to ensure customer needs are met within acceptable commercial risk parameters, or authorising complex sales proposals.
• **Key Account Management and Business Development:** Managing a portfolio of complex customer relationships and/or a team of account managers to ensure quality service and profitable business growth. Developing and implementing relationship management plans for both existing strategic accounts and potential clients, fostering strong relationships at local and national levels.
• **Business and Financial Planning:** Developing and proposing annual business plans for the designated area, ensuring strategic alignment. Recommending financial and headcount budgets, setting performance targets, and scheduling key activities to integrate with the wider organisation.
• **Performance Management:** Monitoring and reporting on departmental performance, setting objectives for direct reports, and ensuring accountability. Implementing corrective actions where necessary to achieve annual business objectives.
• **Organisational Capability Building:** Evaluating staff capabilities, identifying development needs, and implementing organisational development frameworks. Coaching and mentoring team members to enhance the organisation's talent pool.

What They're Looking For

To excel in this role, candidates will need a strong foundation in financial services management, coupled with proven leadership and interpersonal skills. Essential qualifications and experience include:

• A Grade 12 (Matric) qualification.
• FAIS Compliant.
• A minimum of 3 to 5 years of managerial experience.
• Knowledge and exposure to Group Schemes / RMM are advantageous for internal candidates.
• Successful completion of an MMDP (Management Development Programme) or a relevant tertiary qualification is essential.
• A Master's degree (NQF Level 9) is a requirement for this position.

In terms of attributes, Old Mutual seeks individuals who demonstrate strategic collaboration, possess strong leadership influence, have a customer-centric approach, excel in execution, possess innovative thinking, and are committed to personal mastery and continuous learning. Key skills include building trust, understanding buying processes and client needs, commercial acumen, consultative selling, customer understanding, direct selling, effective plan execution, excellent oral communication, and proficiency with sales software. Competencies such as building effective teams, networking, business insight, collaboration, effective communication, customer focus, driving vision and purpose, and ensuring accountability are highly valued.

This role offers a chance to contribute significantly to a leading financial services company in South Africa, with a focus on driving growth and delivering exceptional value to both clients and the organisation. Old Mutual is committed to appointing from designated groups in line with its Employment Equity Plan.

 

Requirements: Skills, Qualifications and Experience required

• Grade 12 ( Matric ) FAIS Compliant

• 3 - 5 years managerial experience essential

• Knowledge and exposure to Group Schemes / RMM advantageous

• (Internal) Successful completion of MMDP

• (External) Managerial qualification or Tertiary Qualification essential

Attributes / Competencies

• Strategic 

• Collaboration (Relating)

• Leading with influence

• Customer First

• Execution

• Innovation (Perspective)

• Personal Mastery (Learning)

Skills

Building Trust, Buying Process, Client Needs Assessments, Commercial Acumen, Consultative Selling, Customer Understanding, Direct Selling, Executing Plans, Identifying Customer Needs, Identifying Sales Opportunities, Oral Communications, Sales Software, Upselling

Competencies

Builds Effective Teams

Builds Networks

Business Insight

Collaborates

Communicates Effectively

Customer Focus

Drives Vision and Purpose

Ensures Accountability

Education

NQF Level 9 – Masters

Closing Date

04 August 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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