Manager: Operations (3L)

To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adaption i.t.o. operations management methodology, governance and delivery objectives.

• Set and execute the tactical strategy, plan the resource requirements for the business area, negotiate and secure its allocation and ensure delivery based on the agreed business targets.
• Oversee the design, implementation, maintenance and continuous improvement of operational activities.
• Ensure the implementation of change programmes aimed at driving business strategy and improving operational efficiency.
• Ensure the implementation of, and conformance to, Group Risk and Compliance requirements within the operating environment, in line with set risk appetite.
• Actively promote and manage the collaborative engagement of internal and external stakeholders, including suppliers, clients, service providers, business partners and other Absa entities.
• Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.
• Ensure the fulfilment of all required governance activities, including tracking and reporting.

• Bachelor’s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required).