Job seekers with a keen eye for detail and a strong understanding of South African estate law are invited to explore an exciting opportunity within FNB's Will Drafting Centre in Gqeberha. This role is pivotal in ensuring that client wishes are professionally and accurately captured in legal documents, playing a crucial part in providing essential financial planning services to FNB's clientele across the country.

About the Role

The core of this position lies in the meticulous drafting of Wills and Trust Deeds. You will be responsible for translating client instructions into legally sound documents, ensuring they meet all requisite South African legislative requirements. Beyond just drafting, the role demands a proactive approach to estate planning, offering technical support and guidance to internal channels. The ideal candidate will be adept at managing the entire drafting process from instruction to final legality checks, striving to complete this within a 30-day timeframe. Providing an exceptional service experience for clients through efficient and high-quality work is paramount.

A typical day in this role will involve a range of responsibilities focused on precision and client satisfaction:

• **Drafting and Reviewing Documents:** You will be tasked with preparing and scrutinising Wills, Trust Deeds, and other critical estate planning instruments. This includes accurately interpreting client instructions and ensuring all details are correctly recorded.
• **Technical Support and Guidance:** You will serve as a technical expert, providing essential drafting and estate planning support to FNB's channels. This involves advising on legal requirements and best practices within the Wills and Trusts landscape.
• **Client Service Excellence:** A significant aspect of the role is delivering service that exceeds client expectations. This is achieved through efficient turnaround times, maintaining high standards of accuracy, and offering solutions that are both innovative and appropriate to the client's needs.
• **Stakeholder Management:** Building and maintaining objective working relationships with various stakeholders, including end-users, subject matter experts, and project managers, will be key to success.
• **Legal Compliance and Training:** Ensuring all documentation adheres strictly to South African legal and audit requirements is non-negotiable. You will also be involved in the review and training of processes to uphold service standards.
• **Continuous Professional Development:** Staying abreast of legislative amendments and industry best practices is crucial. You will also be expected to manage your own development to enhance your competencies.

What They're Looking For

To excel in this Wills Drafter position, candidates will need a blend of legal expertise, excellent communication skills, and a commitment to accuracy.

• **Educational Background:** A relevant tertiary qualification in Law, Estate Planning, Trust Administration, or a closely related field is a prerequisite.
• **Experience:** A minimum of two to five years of experience specifically in Wills drafting, estate planning, trusts, or legal practice is required.
• **Language Proficiency:** Full professional proficiency, both written and spoken, in English and Afrikaans is essential. Knowledge of isiXhosa, isiZulu, or Sesotho will be considered a significant advantage.
• **Essential Skills:**
• Exceptional drafting and communication abilities.
• Strong analytical and problem-solving skills.
• A high degree of attention to detail and robust organisational skills.
• The capacity to work independently and collaboratively within a team, requiring minimal supervision.
• The ability to exercise discretion and maintain absolute confidentiality when handling sensitive client information.
• Proficiency in Microsoft Office suite and relevant document management software.
• **Advantageous Qualifications:** Certification in Will Drafting Programmes or related fields would be beneficial.

This role offers a structured environment within a major financial institution, providing a stable career path. In South Africa, Wills Drafters can expect a competitive salary, influenced by experience levels and the specific employer. FNB, as a large banking group, typically offers comprehensive benefits and opportunities for career progression within the broader financial services sector, including potential pathways into more senior legal or estate planning roles.

Qualifications 

• Relevant tertiary qualifications in Law, Estate Planning, Trust Administration, or related field.
• Minimum 2–5 years’ experience in Wills drafting, estate planning, trusts, or legal practice
• Certification in Will Drafting Programmes or related fields will be advantageous.

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Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.