Banker - Enterprise (FAIS)

Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

• Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions.
• Drive achievement of targets as per individual scorecard.
• Proactively drive acquisition and cross-sell initiatives through re-engagement processes.
• Ensure service and complaints resolution are within acceptable service level agreements.
• Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.
• Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team.
• Share knowledge, experience, best practice and provide constructive feedback as required.

• Higher Diplomas: Business, Commerce and Management Studies (Required)