Operational & Resilience Risk Manager 2LoD

The successful candidate will support the second line of defence (2LoD Risk) Managers for Operational and Resilience Risk in the exciting Personal and Private Banking (PPB): Unsecured Lending (Consumer Issuing (Credit Card), Payment (Regulatory & Schemes), Woolworths Financial Services (WFS), Personal Loans and Collections.

• Understand and apply the relevant risk and governance procedures to activities undertaken and ensure that the relevant risk management processes, control environment requirements and risk management frameworks that impact the area are documented and understood.
• Analyse implemented Enterprise Risk and Operational Risk Management Framework effectiveness.
• Conduct on-going reviews of the performance of the Operational and Resilience Risk Management Framework.
• Support the Operational and Resilience Risk Managers with on-going analysis, review, and oversight of Risk and Control Self-Assessments.
• Perform on-going data quality checks and validations on all components of the Operational and Resilience Risk Management Framework.
• Display professional behaviour while ensuring check and challenge with the respective Business area.
• Oversee and perform deep dive- and lessons learnt exercises for significant risks.
• Monitor and track the effectiveness of the control environment (MCA, CPA, RSA, Risk profile etc.)
• Support Operational and Resilience Risk Managers with review of Business Requirement Documents and Product Risk Governance.

• Bachelor’s degree in commerce, Finance, Audit, Risk Management, or related field (NQF Level 7 required).
• Minimum 7 years’ experience in a financial institution.
• 4–5 years’ experience in Risk Management or Internal Audit.
• Demonstrated experience in Operational & Resilience Risk.
• Experience in Unsecured Lending, including Credit Card, Personal Loans, and Collections (advantageous).