External Sales and Service Advisor OBR(TALENT POOL- BELFAST)

To execute defined sales activities within a designated area, meeting set targets and fostering strong client relationships through consistent engagement and service excellence.

Hello Future External Sales and Service Advisor! Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards.
• Produce high quality work by adhering to predefined standards and procedures.
• Deliver work in an accurate manner to ensure consistent results.
• Identify and develop solutions that lead to improved service delivery and quality.
• Complete relevant administration, reporting, and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards.
• Identify opportunities to increase sales revenue and grow the organisational client base.
• Assist with retaining or signing unbanked customer base to improve profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher.
• Completed First Level Regulatory Examination.