Scrum Master

**Role Summary**

The Scrum Master / Project Manager is responsible for enabling high-performing delivery teams on the by fostering effective Agile practices and ceremonies, removing impediments, and ensuring alignment between day-to-day execution and programme-level governance. The role balances team leadership and delivery execution with strong collaboration, predictability, and transparency required for a large, regulated transformation. This role requires someone that is a driver with impeccable organising skills.

**Responsibilities**

• Lead, manage and coach cross-functional delivery teams (product, design engineering, QA, DevOps) to deliver agreed outcomes predictably and with quality.
• Facilitate Agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives, ensuring they are outcome-focused and time-boxed.
• Act as the primary servant leader for the team, removing delivery impediments and enabling continuous improvement.
• Work closely with Product Owners and Business Analysts to ensure work is well-defined, prioritised, and ready for delivery.
• Ensure delivery progress, dependencies, risks, and impediments are visible, accurately tracked, and proactively managed.
• Support hybrid delivery requirements, including alignment to waterfall milestones, stage gates, and release readiness where applicable.
• Own and manage RAID across the team(s) ensuring delivery data, dependencies, and risks are captured correctly to support reporting and decision-making.
• Promote adherence to client security, quality, and regulatory standards throughout the delivery lifecycle.
• Foster a culture of ownership, accountability, and collaboration within the team and across workstreams.

**Qualification Experience**

• Bachelor's degree in Computer Science, Information Systems or related field preferred
• At least 6-10 years of experience working in software development teams
• Relevant Agile and Scrum Master Certification.
• Bachelor’s degree/diploma in systems engineering, Information Systems, IT, or a related field.
• Minimum of 6+ years of experience in Software Engineering as a scrum master with project management
• Minimum of 4+ years of experience in Agile methodology for software development.
• Software package experience (Jira, Confluence, Figma, etc.)
• Exceptional analytical and conceptual thinking skills
• Banking Experience is preferred and advantageous

**Preferred Skills**

• Coaching/mentoring?
• Talent for driving change?
• Negotiation?
• Conflict Resolution?
• Process/continuous improvement?
• Facilitation?
• Proven ability to work independently and as a team member?
• Good communication (written and oral) and interpersonal skills
• Exceptional organisational, multi-tasking, and time-management skills?

Desired Skills

• Systems Analysis
• Complex Problem Solving
• Programming/configuration
• Critical Thinking
• Time Management