PMO Analyst

The PMO Analyst will provide structured administrative, analytical, and coordination support within the Information Technology function to enable the successful delivery of projects. The role supports the Program Manager in maintaining project governance, ensuring alignment to timelines and objectives, and enhancing overall delivery performance.

The role operates within a dynamic, multi-project environment, requiring close collaboration with internal teams and external stakeholders, including contractors, consultants, developers, and customers.

The PMO Analyst will play a key role in improving visibility, control, and reporting across the project portfolio while driving consistency in project management practices.

**1\. SERVICES / PRODUCTS SCHEDULE**

The service provider will be responsible for delivering PMO Analyst services, including but not limited to:

Project Coordination Support

• Assist in the planning, scheduling, and coordination of IT projects
• Support project managers in tracking progress against plans

Data Analysis Reporting

• Collect, analyse, and interpret project data
• Develop and maintain dashboards and performance reports

Risk Issue Management

• Identify, track, and manage project risks and issues
• Develop and monitor mitigation plans

Process Governance

• Support implementation of PMO standards, tools, and methodologies
• Drive continuous improvement in project delivery processes

Resource Coordination

• Monitor resource allocation and utilisation
• Support capacity planning across projects

Documentation Communication

• Maintain accurate and up-to-date project documentation
• Facilitate communication between stakeholders

**2\. DELIVERABLES**

The PMO Analyst will be expected to deliver:

• Monthly project performance reports and dashboards
• Updated risk and issue logs
• Project schedules and tracking reports
• Resource utilisation reports
• Maintained and up-to-date project documentation
• Governance and status reporting packs for stakeholders

All deliverables must be accurate, timely, and aligned to agreed reporting standards.

**3\. REPORTING RELATIONSHIPS**

2. Internal – This position reports to the Program Manager.

4. External – The position will ensure strong relationships with the contractors, consultants, developers, and customers.

6. Direct Reports - This role has no direct reports.

• Demonstrated project experience with strong administrative skills relevant to the position.
• Strong ability to analyse and interpret project data.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Familiarity with project management software and tools such as MS Project, JIRA, and Azure DevOps
• Aptitude for identifying and resolving project-related issues.
• Proven time-management skills, including the ability to plan, organise, and prioritise tasks to meet tight deadlines and maintain high quality work.
• Demonstrated ability to work collaboratively and effectively both independently and in a team environment.
• Proficiency in Microsoft Office products.
• Ability to interpret plans, drawings, and technical documentation related to infrastructure projects.
• Financial background - advantage

Desired Skills

• Systems Analysis
• Complex Problem Solving
• Programming/configuration
• Critical Thinking
• Time Management