Senior Property Manager ENG

StaffRight is currently scaling its operations and is seeking a seasoned Senior Property Manager to join its remote team. This role is designed for a high-level professional who can bridge the gap between operational strategy and day-to-day property maintenance. By acting as a central hub for a team of junior managers, you will be responsible for maintaining high occupancy standards and ensuring the smooth financial performance of a portfolio, all while navigating the nuances of the international property market.

About the role

This position requires a candidate with a firm grasp of the North American property sector. Because the company operates within U.S. time zones, you will need to be comfortable working a "graveyard" shift from South Africa. This role is not just about maintenance and admin; it is about leadership. You will be the primary point of contact for the junior staff, offering mentorship and ensuring that the organization’s high standards for tenant relations and operational efficiency are maintained consistently across the board.

The successful applicant will need to be highly disciplined, as the role requires the use of time-tracking software and demands a high level of digital professionalism. You will be expected to provide your own reliable workspace, which includes a stable high-speed internet connection, backup power solutions, and the necessary hardware to facilitate high-quality video conferencing and daily tasks.

Your core objective is to maximize the financial performance of the properties under your care while ensuring that the physical assets remain in prime condition. Your day-to-day responsibilities will include:

• Providing mentorship and strategic direction to junior property management staff.
• Managing the end-to-end leasing lifecycle, from marketing properties and screening applicants to finalizing lease agreements.
• Handling complex tenant relations, including renewal negotiations and the resolution of escalated complaints.
• Overseeing financial reporting, including budgeting, monitoring actual expenditure against projections, and identifying ways to increase property profitability.
• Coordinating with third-party vendors and maintenance crews to ensure that repairs and large-scale renovations are completed on time and within budget.
• Monitoring compliance with lease terms and local regulations to mitigate operational risk.

What they're looking for

StaffRight is looking for a self-starter who possesses both the technical know-how of property management and the "soft skills" required to manage a remote team effectively. You must be able to demonstrate:

• Extensive experience within U.S. residential or commercial property management.
• Proven success in a leadership capacity, specifically regarding team supervision.
• High proficiency in industry-standard software, with experience in AppFolio being highly advantageous.
• Advanced skills in Microsoft Office and Google Workspace.
• Excellent written and verbal English communication skills, as you will be the face of the organization for many stakeholders.
• Technical readiness, including a workstation equipped with a webcam, noise-cancelling headphones, and a connection speed of at least 50 Mbps.

For South African professionals, remote roles in international property management often represent a significant step up in compensation compared to local administrative positions. While salaries vary depending on the specific portfolio size, these roles generally offer competitive remuneration due to the requirement for off-peak working hours. As a Senior Property Manager, you will be building a specialized international CV that is highly transferable, opening doors to further career progression in global real estate management or operations management.

• Excellent written and verbal English communication skills.
• Strong background in U.S. residential and/or commercial property management (required).
• Previous experience managing or leading a property management team.
• Proficiency with AppFolio or similar property management software.
• Available to work in US time zones (Graveyard shift in the Philippines).
• Available to start within 2 weeks from job offer.
• Comfortable in using time-trackers (e.g. Time Doctor).
• Own laptop/desktop, noise-cancelling headphones, and webcam.
• Reliable internet connection (at least 50 Mbps).
• Available backup equipment in cases of power and internet outages.
• Proficiency with Microsoft Office tools and Google Workspace.