Eligibility Requirements: Unemployed, not currently studying | Valid Driver's Licence Required | Travel Within Gauteng Learnership Opportunity: Microinsurance Sales Consultant

Absa is offering a valuable learnership opportunity for unemployed individuals looking to forge a career in the dynamic microinsurance and financial services sector. This programme is specifically designed to equip young South Africans with the essential skills, knowledge, and practical experience needed to excel as Microinsurance Sales Consultants. The initiative aims to foster financial inclusion by enabling participants to offer accessible and affordable insurance solutions to underserved communities, building trust and providing excellent service throughout the customer journey.

About the learnership

This learnership goes beyond a typical training programme; it's a pathway to a sustainable career. Participants will receive structured theoretical learning alongside hands-on, on-the-job training, immersing them in the world of insurance and financial services. The focus is on developing critical skills in sales, customer engagement, relationship building, and regulatory compliance. Successful completion of the learnership can open doors to long-term employment and career progression within Absa's insurance division.

As a Microinsurance Sales Consultant Learner, your responsibilities will be varied and engaging, focusing on both sales and customer support:

• Actively promote and sell microinsurance products to individuals and communities across Gauteng.
• Cultivate strong client relationships by demonstrating exceptional customer service and building trust.
• Identify and recommend suitable, affordable insurance solutions tailored to client needs.
• Assist clients with insurance applications, addressing policy queries, and guiding them through the claims process.
• Ensure strict adherence to all regulatory requirements and company policies in your daily activities.
• Engage in community outreach, awareness campaigns, and educational initiatives to promote financial literacy and insurance uptake.
• Maintain accurate records of client interactions and policy details.
• Strive to meet learnership performance targets and sales objectives.
• Commit to continuous learning to enhance product knowledge and refine sales techniques.

What they're looking for

Absa is seeking motivated and driven individuals who meet specific eligibility criteria and possess the right competencies to thrive in this role.

**Minimum Requirements:**

• Must be currently unemployed and not enrolled in any other educational programme.
• A Grade 12 (Matric) certificate is essential.
• A completed Diploma or Bachelor's Degree in Business or a related field is also essential.
• Must possess a valid driver's licence and have access to a vehicle.
• Willingness and ability to travel extensively within the Gauteng province.
• A clear criminal and credit record.

**Advantageous Experience:**

• Previous experience in a call centre environment would be beneficial.
• Prior exposure to sales or customer service roles.
• Familiarity with the insurance or financial services sector.

**Key Competencies and Skills:**

• The ability to quickly build trust with a diverse range of customers and community members.
• A strong customer service orientation with a high degree of empathy.
• Meticulous attention to detail and accuracy in administrative tasks.
• Excellent verbal and written communication skills in English.
• Persuasive and influential communication abilities.
• A quick learning aptitude and the capacity to adapt in a fast-paced environment.
• Strong interpersonal skills and the ability to engage effectively with communities.
• Basic computer literacy, including proficiency with MS Office and digital platforms.
• Self-motivated, resilient, and goal-oriented with a strong work ethic.
• Professional and ethical conduct at all times.
• A genuine passion for assisting others and contributing to social impact.
• The ability to work both independently and collaboratively as part of a team.

This learnership offers a structured entry into the financial services industry, providing valuable experience and accredited training. In South Africa, learnerships like this often provide a stipend or allowance to cover living expenses during the training period, and successful candidates can look forward to potential career progression within Absa. The financial services sector, particularly insurance, is a significant employer in South Africa, offering diverse roles from sales and customer service to compliance and actuarial science.

 

Minimum Requirements

• Matric (Grade 12) – Essential
• Diploma or Bachelor’s Degree in Business or related field – Essential
• Currently unemployed and not studying
• Clear criminal and credit record
• Valid driver’s license and access to a vehicle
• Willingness to travel within Gauteng

 

Preferred Experience (Advantageous)

• Previous call centre experience
• Exposure to sales or customer service environments
• Prior insurance or financial services experience

 

Behavioural Attributes

• Self-motivated and resilient
• Goal-oriented with a strong work ethic
• Professional and ethical conduct
• Passion for helping others and making a social impact
• Ability to work independently and as part of a team

 

What We Offer

• Practical work experience in a growing industry
• Accredited training and skills development
• Mentorship and coaching from experienced professionals
• Exposure to community development initiatives

Education

GET Certificate: Business, Commerce and Management Studies (Required)