Administator 1

Old Mutual, a prominent financial services group with a strong commitment to the African continent, is seeking to bolster its administrative team in Johannesburg. This organisation, deeply invested in harnessing the vast opportunities across Africa, is looking for individuals who can contribute to its ongoing success. The role of Administrator 1 is designed for someone who thrives on supporting daily operations and ensuring the smooth functioning of departmental processes. If you possess a keen eye for detail, excellent organisational abilities, and a proactive approach to tasks, this position might be an excellent fit for your career journey.

About the Role

As an Administrator 1 at Old Mutual, you will be instrumental in performing a range of fundamental clerical duties. Your contributions will directly impact the efficiency and effectiveness of your department by applying established office procedures. This foundational role requires a hands-on approach, where you will handle tasks such as managing incoming and outgoing communications, processing basic financial transactions, meticulously recording information, and maintaining organised filing systems. The position is geared towards supporting the day-to-day operational needs of the business, ensuring that administrative functions are executed seamlessly.

The responsibilities of an Administrator 1 are diverse and crucial for departmental operations:

• **Document Management and Preparation:** You will be responsible for creating, updating, and maintaining various Microsoft documents, databases, and other departmental systems, adhering to best practices. This includes preparing routine correspondence, memoranda, and reports, often following detailed instructions and utilising the full functionality of standard office software.
• **Operational Support:** You will undertake operational tasks by strictly following established processes. This may involve adjusting multiple settings or parameters to meet specific performance standards. Your work will also extend to supporting internal client relationships by fostering effective working dynamics within the team and with colleagues.
• **Data Handling and Compliance:** You will play a role in data collection by extracting relevant information and inputting it into spreadsheets or other standard formats. Developing a solid understanding of the organisation's policies, procedures, and relevant regulatory codes is essential. Adhering to these mandatory procedures will ensure that your work consistently meets the required quality standards.
• **Workload Management:** Organising your own work schedule efficiently will be key to meeting deadlines and ensuring tasks are completed effectively. This may involve coordinating with support services and, where necessary, allocating short-term tasks to colleagues to optimise workflow.
• **Continuous Development:** A commitment to personal and professional growth is important. You will be expected to participate in assessment and development planning activities, as well as formal and informal training and coaching, to enhance your process or technical skills.

What They're Looking For

To be successful in this Administrator 1 role, candidates should possess a solid educational foundation and relevant experience.

• **Qualifications:** A Matric certificate or its equivalent is a mandatory requirement. A Diploma or equivalent NQF Level 6 qualification in general insurance would be considered advantageous. Furthermore, having completed the Regulatory Examination (RE) would also be a significant plus.
• **Experience:** Ideally, candidates will have between one and three years of experience in commercial underwriting. This experience will provide a strong base for understanding the administrative needs within such an environment.
• **Skills and Competencies:** A blend of technical and soft skills is essential. This includes strong computer literacy, proficiency in database administration, and familiarity with desktop publishing (DTP) tools. Good numerical aptitude, oral communication skills, and an understanding of office systems and procedures are also vital. The ability to execute plans effectively, manage reporting, and coordinate resources will be highly valued. In terms of competencies, candidates should demonstrate strong collaboration skills, effective communication, a drive to achieve results, accountability, and the ability to plan and align with organisational goals.

In South Africa, administrative roles are fundamental across many sectors, including financial services. An Administrator 1 position typically serves as an entry point, with ample opportunities for career progression within larger organisations like Old Mutual. Depending on experience and the specific sector, entry-level administrative salaries can range from approximately R8,000 to R15,000 per month, potentially increasing with demonstrated skill and tenure. Common employers in this space include banks, insurance companies, investment firms, and various corporate entities.

Requirements:

• Matric and/or equivalent.
• Diploma and/or equivalent NQF Level 6 qualification in general insurance (Advantageous).
• Regulatory Examination (RE) Advantageous.
• 1 – 3 years’ experience in commercial underwriting.

Additional Job Descriptors:
Follows standardised processes and provides administrative support in line with normal business functioning.

Delivers on daily production standards and adheres to service and quality standards.
Provides an indirect service to customers and intermediates.
Responds to immediate requirements within procedure.
Uses standard administrative techniques to co ordinate own work.
Product and process knowledge in different areas may differ but basic skills remain the same.
Moderate (intermediate) to high level of technical knowledge.
Partially multi skilled across product and process relevant to the business area.

 

Skills

Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling

Competencies

Collaborates

Communicates Effectively

Drives Results

Ensures Accountability

Plans and Aligns

Tech Savvy

Education

NQF Level 3 & NQF Level 2 - Below school leaving

Closing Date

06 October 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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