Head of Urology

EngagedMD, a prominent player in patient journey management for specialty care, is seeking a dynamic and accomplished leader to spearhead its Urology division. This remote position offers a significant opportunity to shape the strategic direction and drive commercial success within a rapidly expanding market. EngagedMD's platform is designed to streamline the patient experience, reduce administrative overhead for healthcare providers, and accelerate patient conversion to care, having already served over three million individuals globally. The company's commitment to enabling healthcare professionals to focus on patient care is at the core of its mission.

About the Role

This is a leadership role with a strong commercial focus, centred on accelerating EngagedMD's growth within the Urology sector. The Head of Urology will be instrumental in defining and executing the business strategy, with a direct impact on revenue generation and market expansion. The successful candidate will be responsible for not only achieving ambitious commercial targets but also for nurturing and developing a dedicated team. This role requires a strategic thinker with a proven ability to translate market insights into actionable plans that drive market share, customer loyalty, product adoption, and strategic partnerships.

The core responsibilities of the Head of Urology encompass a broad spectrum of commercial and team leadership activities. You will be tasked with driving significant revenue growth by achieving and exceeding commercial objectives. This includes fostering customer retention, optimising product utilisation, and forging valuable partnerships. A key element of the role involves leading and motivating a sales team, which includes formulating and implementing effective sales and marketing strategies. You will also be responsible for setting and executing the operational strategy for all revenue-generating functions within the Urology group, ensuring seamless integration and high performance.

Leveraging your deep industry expertise, you will cultivate and maintain strong client relationships, while also playing a crucial role in refining and iterating on processes within the sales and marketing teams. Collaboration will be paramount, as you work closely with internal departments such as Marketing, Product, Video Experience, and R&D to facilitate the launch of new offerings and maximise growth opportunities within Urology. Furthermore, you will be dedicated to the professional development of your team, providing mentorship, coaching, and guidance to help individuals and the group achieve their goals.

What They're Looking For

EngagedMD is searching for a seasoned professional with a minimum of 10 years of experience in leadership roles, particularly within sales, customer success, or implementation within the healthcare technology space. A comprehensive understanding of the Urology industry, including an established network of clinic relationships, is essential. The ideal candidate will possess a demonstrable track record of successfully owning and achieving sales targets, coupled with the ability to inspire and motivate a sales force.

Proven experience in launching and scaling new markets or business verticals is highly valued. The ability to consistently meet revenue goals and other key business objectives is a prerequisite. Furthermore, candidates should have a strong background in building and developing teams, with a genuine passion for mentorship and employee growth. The capacity to influence stakeholders across different departments and a history of successful remote work with distributed teams are also critical requirements for this role. Excellent written and verbal communication skills are vital for effective interaction with colleagues and clients alike. The ability to thrive in a dynamic, fast-paced, and smaller organisational environment is also important. A Bachelor's degree or equivalent professional experience is expected.

• 10+ years of experience as a sales, customer success, and/or implementation leader
• Deep knowledge and network of clinic relationships within the Urology industry
• Experience owning a sales goal with the ability to motivate a sales team.
• Proven experience launching and scaling new markets or verticals
• Proven history of meeting revenue goals and other business objectives
• Experience building teams with a passion for providing mentorship, coaching, and development of the team - ability to influence across departments
• Prior successful experience working remotely with distributed teams
• Superior written and verbal communication skills
• Ability to thrive in a small, fast-paced organization
• Bachelor's degree or equivalent career experience