This role offers a significant opportunity for an experienced administrator to lead and shape a new team within FNB's Global Fiduciary division. Based in Johannesburg, the successful candidate will be instrumental in establishing and optimising processes for trust administration in offshore jurisdictions. This is a chance to contribute to a dynamic environment where innovation and adaptability are key, working alongside a diverse group of professionals who are passionate about driving change.

About the Role

As a Team Leader Administration, your primary focus will be on overseeing the daily operations of a team of administrators dedicated to managing trust structures. You will ensure that all tasks are executed efficiently, resources are utilised optimally, and a seamless workflow is maintained to meet stringent operational objectives and quality standards. This involves a deep dive into the intricacies of trust administration, including compliance with relevant legislation, regulatory requirements, and internal governance protocols. The role demands a proactive approach to quality control and risk oversight, ensuring the integrity of trust records and documentation.

The responsibilities are diverse and critical to the successful functioning of the trust administration team:

• **Team Leadership and Oversight:** Supervise and guide a team of administrators, fostering a high-performance culture focused on accuracy and efficiency.
• **Trust Structure Administration:** Manage trust administration tasks on behalf of trustees, particularly within offshore jurisdictions. This includes handling distributions, loan repayments, and fee processing as per trustee instructions.
• **Relationship Management:** Cultivate and maintain professional relationships with offshore trustees, acting as a key point of contact and delivering service that consistently exceeds expectations through innovative and appropriate solutions.
• **Compliance and Governance:** Ensure adherence to relevant foreign trust legislation, regulatory requirements, and fiduciary obligations. This involves supporting compliance reviews and providing operational support to trustees to help them effectively manage trusts in foreign jurisdictions.
• **Record Keeping and Documentation:** Accurately manage client records and documents. This includes preparing trustee resolutions, minutes, and other essential trust-related documentation.
• **Financial Administration Support:** Assist in preparing and collating information for the opening, maintenance, and review of trust bank and investment accounts.
• **Due Diligence and Monitoring:** Support client due diligence processes and ongoing monitoring in line with Anti-Money Laundering (AML) standards. Track statutory filing deadlines and reporting obligations in foreign jurisdictions.
• **Liaison and Collaboration:** Liaise with compliance teams, external fiduciary service providers, and other relevant parties as needed.
• **Risk Management:** Identify and escalate administrative, compliance, or operational risks to the trustee, ensuring prompt resolution.
• **Policy Adherence:** Ensure strict adherence to internal policies, procedures, and service level standards.

What They're Looking For

To excel in this role, you should possess a solid foundation in trust administration and leadership:

• **Experience:** A minimum of five years of experience in trust administration is required, ideally within the fiduciary industry.
• **Qualifications:** A relevant qualification in Fiduciary Industries or Legal studies is highly desirable.
• **Technical Expertise:** A strong technical understanding of offshore trust administration is essential. This includes familiarity with onboarding processes, terminations, and understanding Place of Effective Management (POEM).
• **Organisational Skills:** Exceptional organisational abilities are paramount for managing multiple tasks and deadlines effectively.
• **Financial Acumen:** Good accounting skills are necessary for managing financial aspects of trust administration.
• **Client Service Orientation:** A proven track record of providing fantastic client service, demonstrating a commitment to exceeding expectations.
• **Adaptability and Curiosity:** The ability to adapt to changing environments and a curious mindset are crucial for thriving in a dynamic team and for developing new processes.
• **Analytical Skills:** The capacity to analyse complex data sets to inform decision-making.
• **Teamwork:** A collaborative spirit and the ability to thrive in a team-oriented setting.

This role presents a unique opportunity to establish a new team and develop innovative processes to support trustees in offshore jurisdictions. It aligns with FNB's commitment to the Employment Equity plan and supports the recruitment and advancement of individuals with disabilities.

In South Africa, senior administrative roles leading teams in the financial services sector, particularly within specialised areas like fiduciary services, can command competitive salaries. The specific remuneration would depend on the extent of your experience, the complexity of the offshore jurisdictions managed, and the size of the team. FNB, as part of the FirstRand Group, is a major employer and offers significant opportunities for career growth and development within the financial industry.

Qualifications: 

• 5 yrs + trust administration experience, with a Fiduciary industry related or Legal qualification   

You will have access to: 

• Opportunities to network and collaborate 
• A challenging and dynamic working environment 
• Gain experience of offshore trust administration
• Opportunities to establish a new team and develop new processes to support trustees in offshore jurisdictions

We can be a match if you are: 

• An experienced trust administrator
• Technical understanding of offshore trusts administration including onboarding, terminations and POEM
• Have exceptional organizational skills 
• Have good accounting skills   
• Provide fantastic client service   
• Adaptable and curious 
• Able to analyse complex data sets 
• Thrive in collaborative 

Are you interested to take the step? We look forward to engaging with you further. Apply now! 

All appointments will be made in line with FirstRand Group’s Employment Equity plan. 

The Bank supports the recruitment and advancement of individuals with disabilities. For us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information 
confidential unless we are required by law to disclose this information to other parties. 

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.