Product Manager - Product Launches

Pergolux is looking to appoint a Product Manager focused on product launches to oversee the international rollout of their premium outdoor living ranges. This role is positioned within a rapidly expanding global team, necessitating someone who can bridge the gap between initial product development and a seamless commercial debut in diverse markets including Europe, the US, and Australia.

About the role

This position serves as the operational engine behind the brand’s global growth strategy. You will be responsible for the full lifecycle of a launch, ensuring that the transition from a design concept to a customer-ready product on the Shopify platform is flawless. Given that Pergolux deals in physical goods, the role is highly technical and demands a rigorous approach to supply chain, compliance, and product documentation.

You will operate at the intersection of various departments, acting as the primary point of contact for manufacturing suppliers, marketing teams, customer service, and country managers. Your mandate is to maintain momentum across different time zones, ensuring that every quality gate is passed and that no critical detail—from installation manuals to inventory readiness—is overlooked.

The core of this role involves meticulous planning and the ability to mitigate risks before they escalate into launch-day issues. Your daily responsibilities will include:

• Leading the end-to-end execution of new product introductions and major upgrades across global markets.
• Establishing and managing comprehensive launch timelines, ensuring all stakeholders are aligned on milestones and dependencies.
• Ensuring operational readiness by overseeing the creation of product content, pricing structures, SKU setup, and technical certifications.
• Managing the quality control process, which includes coordinating laboratory testing and field evaluations.
• Refining the launch process through post-launch retrospectives, identifying areas for improvement, and overseeing the phase-out of legacy SKUs.
• Providing transparent reporting to leadership regarding launch statuses and potential bottlenecks.

What they're looking for

Pergolux requires an individual with a proactive, ownership-driven mindset. You should be comfortable navigating the complexities of physical product distribution and have a proven track record in managing cross-functional projects.

• **Experience:** Between 2 and 4 years of experience in product management, technical project management, or product operations, ideally with experience in physical goods or hardware.
• **Coordination:** Strong ability to manage relationships with international manufacturing suppliers and diverse internal teams.
• **Technical Proficiency:** High attention to detail regarding technical specifications and documentation. Experience with project management software such as Jira or Confluence, and e-commerce platforms like Shopify, is highly advantageous.
• **Communication:** Exceptional stakeholder management skills, with the confidence to make independent decisions and the judgment to know when to escalate issues.

For South African professionals considering this international opportunity, it is worth noting that roles of this nature typically value strong logistics and supply chain coordination skills. While salary benchmarks for global remote or Frankfurt-based roles vary, project management positions in the manufacturing and retail tech space in South Africa often offer competitive packages that include performance-based incentives. This role offers an excellent trajectory for anyone looking to transition into a global operations leadership position, as it demands a high level of accountability and provides exposure to the entire lifecycle of a premium consumer brand.

• 2–4 years of experience in Product Management, Product Operations, Technical Project Management, or a similar execution-focused role, with experience coordinating product launches, new product introductions, or complex cross-functional projects.
• Strong project planning, timeline management, stakeholder coordination, and structured reporting skills, with the ability to independently manage multiple workstreams and maintain momentum toward critical deadlines.
• Confidence working with physical products, technical specifications, installation manuals, specification sheets, and other product documentation, with strong attention to detail and ownership of quality.
• Experience coordinating directly with overseas or offshore manufacturing suppliers and working effectively across departments, cultures, and time zones; experience with tools such as Jira, Confluence, Excel, Shopify, Zendesk, or Airtable is a plus.
• A proactive, highly accountable mindset: you identify problems early, ask the right questions, follow actions through to completion, make sound day-to-day decisions independently, and know when commercial, compliance, or strategic decisions require escalation.