Senior Engineer I, Field service

ASM, a titan in the global semiconductor landscape, is looking for a Senior Engineer to join their field service division. With over five decades of history and a global footprint that spans 70 nationalities, the company sits at the heart of the modern tech revolution. Their work supports the infrastructure behind AI, cloud computing, 5G, and autonomous vehicle technology. By joining the team, you become part of an organisation that prioritises innovation, sustainability, and an inclusive culture.

About the role

This is a dynamic, high-stakes position that requires technical precision and the ability to work in specialised environments. As a Field Service Engineer, you will be the face of ASM at client sites, ensuring that complex semiconductor equipment remains operational and cutting-edge. Because the role involves working in cleanroom environments, you must be comfortable adhering to strict protocols and maintaining high standards of quality control.

The role demands a willingness to be mobile. While you will be based remotely, your responsibilities will necessitate travel across the Europe region, with the possibility of occasional international travel to North America or Asia. It is a role for a problem-solver who enjoys working in diverse, collaborative teams and is prepared to troubleshoot sophisticated electronic and electromechanical systems under pressure.

Your core mandate involves managing the lifecycle of equipment at customer sites. You will be responsible for the installation of new systems, the implementation of technological upgrades, and the routine qualification of hardware to ensure peak performance.

Specific responsibilities include:

• Executing preventive and corrective maintenance on intricate semiconductor machinery.
• Performing rapid repairs during periods of equipment downtime to minimise production interruptions.
• Presenting technical solutions and reports to stakeholders and colleagues.
• Collaborating with cross-functional teams to resolve complex engineering challenges.
• Maintaining accurate documentation and communication flows across customer and internal platforms.

What they're looking for

ASM encourages applications from candidates with a solid foundation in engineering or those who have built significant expertise through vocational training. While a background in the semiconductor industry is highly regarded, the company is also open to talented entry-level engineers who demonstrate the right technical aptitude.

Required qualifications and skills include:

• A Bachelor’s degree in Mechatronics, Mechanical, or Electrical Engineering, or equivalent experience as a master craftsman or technician.
• Proficiency in using precision hand tools and various measuring instruments.
• Strong communication skills, specifically in English and German.
• Competence in the MS Office suite; experience with SAP is considered a distinct advantage.
• A valid Class B driver’s license is essential for travel requirements.

For a South African candidate considering this role, it is worth noting that international field service engineering within the semiconductor sector is a highly specialised niche. These roles often offer competitive remuneration packages that account for the international nature of the work. While the semiconductor manufacturing footprint in South Africa is smaller than in regions like Europe or East Asia, the skills acquired in this role—specifically in high-end electromechanical troubleshooting and cleanroom operations—are highly transferable to sectors like industrial automation, high-tech manufacturing, and specialized medical equipment maintenance. Candidates should expect a rigorous onboarding process focused on the specific proprietary technology used by the company.

• Bachelor’s degree in Mechatronics, Mechanical Engineering, Electrical Engineering, or Electronics (or equivalent knowledge); applications from certified master craftsmen and technicians are also welcome.
• Experience using measuring instruments and hand tools.
• Strong verbal and written communication skills (German and English).
• Proficiency in MS Office; SAP knowledge is an advantage.
• Initial professional experience in field service or customer support, preferably within the semiconductor industry is ideal but suitable entry-level candidates are welcome.
• Class B driver’s license mandatory.