Payroll Coordinator (Payroll Manager)

This job encompasses the effective coordination of planning, control and sustainability of payroll data and pay run execution.

• Accountable for coordinating and controlling of the timely & accurate processing of all input documentation according to SLA measures.
• Accountable for coordinating and controlling of all the weekly and monthly checklists.
• Ensure the adherence to Process and Service Standards for the effective governance within area of responsibility.
• Interpret, communicate, coach & monitor relevant policies and procedures to staff.
• Communicate the Service Delivery strategy and operating model to the team.
• Identify risks and implement actions to mitigate/eliminate all risks.
• The effective resolution and coordination of issues and incidents with actions plans and quality controls in place.
• Ensure that all SLA targets and measures are met.
• Comply with all Governance requirements.
• Investigate and close any escalated issues stemming from subordinates and escalate any issues that can’t be resolved to the appropriate position.
• Monitor teams’ performance and ensure performance reviews are completed.
• Ensure Monthly, Bi-Annual & Annual tax submissions are submitted accurately and on time.
• Ensure all internal and external audits are clear with no moderate and major findings.
• Ensure all Incidents are logged and reported.
• Ensure RACM’s and Annual attestation is reviewed and performed.
• Ensure monthly stats for reporting are accurate and completed on time.

• A relevant Payroll qualification (will be advantageous).
• 5-7 years payroll and/or HR experience with at least 4 years at a supervisory level.
• At least 5 years SAP HR proficiency.
• Customer service delivery (would be advantageous).
• Knowledge of SAP systems (SAP ECP, SAP Fusion, SAP HANA).
• Intermediate Excel with macros.